Wells Fargo
Wells Fargo
26529 E Highland Avenue
Highland, CA 92346
909-425-8436

Hours:
10:00AM-7:00PM Monday-Saturday

We want to satisfy all our customers’ financial needs and help them
succeed financially.

Our vision of financially satisfied, successful customers is based on a simple, time-tested premise. We believe our customers can save more time and money if — after carefully shopping around and comparing choices — they bring all their financial services to one trusted provider. Some people believe it’s smarter to disperse risk by dividing their assets among a half-dozen or more providers. A laudable goal, but then what? They have to monitor the performance, ethics and reputation of a half-dozen or more providers. They waste time keeping track of where their assets are. They drown in monthly account statements. They can’t take advantage of volume discounts. If you find one trusted provider that can satisfy all your financial services needs and save you time and money, why not bring all your business to that trusted provider?

This isn’t as easy as it sounds. If it were, it wouldn’t be a competitive advantage for us. There’s always a premium, however, on things that can’t be replicated. Our journey toward our vision has required persistence and determination and has resulted in steady progress for more than two decades. But we still have much to learn, teach, share and, as always, more of our customers’ financial needs to satisfy. For example, our own customers still give about half their financial business to our competitors! Our job — central to our vision — is to make it easy for customers to bring us more of their business so we can satisfy all their financial needs. Our vision has nothing to do with transactions, pushing products or getting bigger for the sake of bigness. It’s about building lifelong relationships one customer at a time. Each of our customers defines “financial success” differently and very personally. This includes the desire for financial security and self-sufficiency. The desire to be financially literate. The desire to be disciplined and focused on spending, saving and investing to own a home, start or grow a business, save for education, or prepare for retirement. And because no one lives in a vacuum, the desire for the economic success of their neighborhood and community.

There’s a difference between our vision and our results. We’re careful not to put the second ahead of the first. We never put the stagecoach in front of the horses. This may sound odd to some, but we don’t believe our first job is to make a lot of money. Nowhere in our vision statement will you find “we want to make a lot of money.” Our first job is to understand our customers’ financial objectives, then offer them products and solutions to help satisfy those needs so they can be financially successful. If we do that right, then all sorts of good things happen for all our stakeholders including our shareholders.


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